Deploying OpenAI to PVA~ Create Generative Answers node not working

Ema Park 0

I've got a custom model in Azure AI studio that's grounded on a company policies document. My goal is to deploy that custom model to PVA and build an HR-type chatbot.

The model works great in the studio, but I'm running into problems once it's deployed in PVA. Nothing is being generated by the Create Generative Answers node. The whole topic is running fine, as far as I can tell. Not getting any error codes or topic checker warnings. Code checker isn't throwing any errors. I've quintuple-checked my OpenAI connection. Instead of posting the generated answer, the chatbot either goes to the system Fallback topic or says nothing.

Anyone else run into anything similar? I know the AzureAI to PVA feature is pretty new... trying to figure out if this is a "stupid me" problem or if something else is going on.

AshokPeddakotla-MSFT 32,701 Reputation points

2023-09-01T11:03:32.95+00:00

Ema Park Greetings!

Could you confirm in which region your resource is deployed?

Information sources defined in the Generative answers node will override those you have specified at the bot level, which will then function as a fallback.

Also, did you check these docs already?
Generative answers and Use a connection to Azure OpenAI on your data
Ema Park 0 Reputation points

2023-09-01T15:29:00.8133333+00:00

Yeah, read all the docs front to back at least twice lol. It's in East US.
AshokPeddakotla-MSFT 32,701 Reputation points

2023-09-05T15:50:23.14+00:00

Ema Park For a deeper investigation and immediate assistance on this issue, please file a support request @ https://aka.ms/azsupt?

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Deploying OpenAI to PVA~ Create Generative Answers node not working

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