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Mac getting error another account from your organization is already signed in on this decvice

Bejugam Nagraj 20 Reputation points
2023-09-01T17:37:25.8066667+00:00

Mac getting error another account from your organization is already signed in on this decvice web its was able to sigi-in but not able to sign in office apps and outlook was working fine we tried multiple mac laptop getting same error we tried multiple office uninstalled and reinstalled but not luck we reset office as well and mac os was updated version please help asap

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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  1. AllenXu-MSFT 24,911 Reputation points Microsoft External Staff
    2023-09-04T02:50:28.6366667+00:00

    Hi @Bejugam Nagraj,

    Please try the steps for MAC in this article: Microsoft 365 apps activation error "Another account from your organization is already signed in on this computer". If this issue still persists, try using this reset tool: https://office-reset.com/ and select "Reset License and Sign-In". As per my experience, someone fixed this issue by using this reset tool before.

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