my Authenticator app can’t get notifications

Nischal Shrestha 0 Reputation points
2023-09-03T01:11:54.7566667+00:00

my Authenticator app can’t get notifications. I tried everything and I'm still no able to get my authenticator to get notification and I cant access the account because of that. Please help

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,902 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Anonymous
    2023-09-03T01:54:31.8933333+00:00

    You can restore from backup (assuming there was one) but make sure no accounts have been added to the newly install app. Then sign on with recovery account to do the restore.

    You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. This check is important so we can be sure we're not overwriting or erasing an existing account by mistake. https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

    Without a backup to restore from the only option is to work with each of the service provider's account recovery methods. The authenticator app is nothing more than a code generator. The two factor is turned on or off at the service provider end.

    -

    --please don't forget to upvote and Accept as answer if the reply is helpful--


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.