Error in configurated an IMAP Email Account in Outlook

Question

Error in configurated an IMAP Email Account in Outlook

Sistemas D 0

Hi,

Configuracion2

Good morning ,I have troubles in configurated an IMAP Email Account in Outlook it show me this error,the configuration that I have is the next .

configuracion1

Kind Regards.

SokiGuo-MSFT 31,711 Reputation points Microsoft External Staff

2023-09-12T01:47:40.9833333+00:00

Hi

It has been a while, and I am writing to see how things are going on with this issue. If you have any further updates on this issue, please feel free to post back.

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SokiGuo-MSFT 31,711 Reputation points Microsoft External Staff

2023-09-12T01:47:40.9833333+00:00

Hi

It has been a while, and I am writing to see how things are going on with this issue. If you have any further updates on this issue, please feel free to post back.

Answer 1

SokiGuo-MSFT 31,711 Microsoft External Staff

Hi @Sistemas D

What type of email provider is configured as an IMAP account (Outlook.com, Gmail, Yahoo, etc.)？

The problem encountered when configuring IMAP email account in Outlook may be incorrect server settings, incorrect password, or authentication method.

If you're using a non-Microsoft account, you may need to contact your email provider for information such as their port settings.

For Microsoft accounts, Outlook and Outlook.com may be able to automatically detect your account's mailbox settings. The following figure shows the port information of outlook.com account configured as IMAP. More information, see：POP, IMAP, and SMTP settings for Outlook.com - Microsoft Support.

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Sistemas D 0 Reputation points

2023-09-06T18:02:22.4266667+00:00

Hi,

Good morning ,the email provider is Outlook, I check the sever things,password and I check the authentication method with SSL and withouth SSL and I have the same issue, I use empresarial account like ******@enterprise.com

Kind regards.
SokiGuo-MSFT 31,711 Reputation points Microsoft External Staff

2023-09-08T02:26:30.7966667+00:00

Hi

If your account is a domain-added account, additional settings may be required.

In order to rule out the problem of the Outlook desktop client, please try to use the personal account outlook.com follow the port settings on the above figure to check if the configuration is successful.
SokiGuo-MSFT 31,711 Reputation points Microsoft External Staff

2023-09-15T08:52:17.6833333+00:00

Hi @Sistemas D

Haven't received your message for a long time. I am checking the status of this case. Please let us know if you would like further assistance. Meanwhile, if the reply is helpful to you, please try to mark it as an answer, it will help others who encounter the same issue and read this thread. Thank you for your understanding and patience!

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Error in configurated an IMAP Email Account in Outlook

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