Outlook
A family of Microsoft email and calendar products.
1,826 questions
UHRS blocked
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 12%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Bianca Barbosa
0
Reputation points
My account is blocked, showing the message below, how do I unlock it?
Failed attempt to log in. Your UHRS account is not active. Contact your vendor support.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 48%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFF%3C/text%3E%3C/svg%3E)
Faery Fu-MSFT 13,206 Reputation points Microsoft Vendor2023-09-07T02:01:03.16+00:00 Hi @Bianca Barbosa ,
According to your description, seems that you are encountering issue about UHRS account, please kindly understand here which mainly focus on general issues about Outlook desktop client. It is recommended that you contact the UHRS support.
Thanks for your understanding and hope your issue would be resolved soon.
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