Cannot add attachments to Approvals in Teams.

Darcy Bear 405 Reputation points
2023-09-06T22:06:23.34+00:00

Can send approval request with no attachments but when one is added it fails. "Something went wrong, try again later". I reported it to Microsoft in the admin portal but the reply was no issue found. I have 2 office365 domains and both are acting the same inside and outside their networks. Incognito mode doesn't work, browser or desktop app both fail. Sending approval inside a chat also fails. Reinstalled Teams.

Issue started Monday morning. Has something changed on the license side perhaps?

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Accepted answer
  1. Ran Hou-MSFT 4,865 Reputation points Microsoft Vendor
    2023-09-14T06:19:00.3566667+00:00

    @Darcy Bear

    Thanks for @Pajar Rifai feedback above which shared more information for this issue! Since our forum has the policy that the question author cannot accept their own answer. They can only accept answers by others, and according to the scenario introduced here: Answering your own questions on Microsoft Q&A

    I would make a brief summary of this post so that other forum members could easily find useful information here:

    [Activating lagged copies - Summary]

    Issue Symptom:
    Cannot add attachments to Approvals in Teams. It fails. "Something went wrong, try again later".

    Solution:
    Go to Power Platform Admin Center (admin.powerplatform.microsoft.com):

    1. Select Environments.
    2. Select the environment in which the error occurs.
    3. Select Security Roles > See All.
    4. Click the ellipsis (...) next to Approvals Administrator and select Edit.
    5. Search for "asyncoperation" (aka "System Job") table (select "Show all tables" if not visible).
    6. Update the read permission to "Organization".

    You could "Accept Answer" for this summary to close this thread, and your action would be helpful to other users who encounter the same issue and read this thread. Thanks for your understanding!


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    12 people found this answer helpful.

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  1. Konstantinos Boutos 0 Reputation points
    2023-09-26T13:04:00.91+00:00

    Hi everyone! Same here. I tried all the methods but nothing. The strange is the message is without error code. Only "something went wrong. wait a bit then try again" !!!!

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