Cannot login to private outlook account on teams if I am also logged into secure work teams account

Question

So I use teams on a regular with my work account and it works fine. My organisation is a secure one so we have Extra authentication measures. However, I tried to have a second account logged in as well (a Gmail account AND an outlook account). None work. It keeps taking me back to the sign in page. Doesn't throw any errors. This is on mobile.

Answer 1

Hi @Amiel T Naidoo

You can click on the avatar in the upper left corner of the Teams mobile app and choose to add an account or switch accounts.

If the switching is still unsuccessful, please try to uninstall Teams and install it again.

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