I have lost my old android phone and I have an iphone now. Unrecovered keys.

Question

I have lost my old Android phone and I have an iPhone now. I added my account to the authenticator app on my iPhone instead of choosing Begin Recovery (since I didn't have an iCloud backup).

I got my passwords back but I don't have access to my keys. What should I do to recover those? Should I remove the authenticator from my iPhone and try to recover it on an Android?

I may be able to get access to my old Android phone. Are the keys still on that phone? Or are they erased now that I have added the authenticator on my iPhone?

Answer 1

I may be able to get access to my old Android phone. Are the keys still on that phone? Or are they erased now that I have added the authenticator on my iPhone?

A couple things;

1. They backup does not exist on the old phone
2. It isn't possible to backup on an android phone and restore to an iphone.

What you will need to do is using the old phone sign on to each service provider and turn the account's two factor off. Once done you can install authenticator to new phone and link the existing accounts to the new authentication device.

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