Cannot detach/delete the payment method / credit card

Mark 21 Reputation points
2023-09-10T19:17:53.52+00:00

I used an Azure free student account and attach a credit card with it. I want to detach the card and then delete the account now. However, it keeps saying I cannot do so because it is in the middle of the billing period. I already delete the subscription, but I'm not sure what the billing period is. Is it the end of the month or I can only delete the card by the end of trial? According to the invoices, the latest billing period is from 8/1-8/31 and the invoice date is 9/9, I tried to delete it on 9/1 and 9/10 and it is still in the middle of the billing period.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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Accepted answer
  1. Dillon Silzer 54,466 Reputation points
    2023-09-10T19:26:32.0366667+00:00

    Hi Mark,

    I'd recommend reaching out to Azure Billing Support:

    https://azure.microsoft.com/en-ca/support/create-ticket

    See the following page for more details on managing payments:

    Manage pay-as-you-go credit cards

    https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/change-credit-card#manage-pay-as-you-go-credit-cards


    If this is helpful please accept answer.


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