How to connect our auto attendant to the 2 ported numbers to Microsoft?

Question

a. How to forward calls to a number without a user to the auto-attendant? How to connect our auto attendant to the 2 ported numbers to Microsoft? We already have auto-attendant for our office - please advise the necessary steps to connect the (2) ported in numbers, so that when called they receive the auto-attendant message.  

1. Can you assign more than (1) number - I believe the assignment is to setup the actual auto attendant function?  
2. How do we forward all unassigned numbers so that they are answered by the auto attendant? 

Answer 1

How to connect our auto attendant to the 2 ported numbers to Microsoft?

Do you want to know how to Port a Number & Forward to an Auto Attendant Menu?

Based on my research, here's a related blog, please refer to:

https://www.numberbarn.com/blog/using-an-auto-attendant-menu/#:~:text=From%20our%20main%20website%2C%20https%3A%2F%2Fwww.numberbarn.com%2C%20select%20Transfer%20a,into%20the%20next%20box.%20Select%20the%20Check%20button.

(Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.)

How do we forward all unassigned numbers so that they are answered by the auto attendant? 

You can use the Teams admin center or PowerShell to create a routing rule for unassigned numbers. About how to route calls to unassigned numbers, you may refer to the article.

Can you assign more than (1) number?

Yes, you can assign more than one number to a resource account. However, each auto attendant or call queue requires its own resource account.

Hope the above information is helpful for you!

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