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PearsonVue technical issues on the exam and support issues

Lukasz Tanski 0 Reputation points
2023-09-12T08:53:11.99+00:00

Hello!

I wanted to check with the community, if anyone else had mixed experience with PearsonVue support?

SC-400 exam I had on 02/09 did not go through due technical issues on platform's side. I logged a ticket 10 days ago and had no feedback. I reached out to them again, and I was told that the case was closed. New one was opened.

I don't put much confidence in their support now, so in case my issue is not resolved what would be the next step? Is MS able to assist?

Best,

Lukasz

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