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YogeshChawla-2282 avatar image
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YogeshChawla-2282 asked SrikanthM-4401 published

CAN'T FIND RECOVERY KEY FOR BITLOCKER RECOVERY

Hi, I wanted to install ubuntu and I disabled secure boot in boot options but now it is showing a BitLocker recovery screen and asking for recovery key...I login in my microsoft account to see the recovery key in aka.ms/aadrecoverykey but there it is showing You don't have any BitLocker recovery keys uploaded to your Microsoft account. What should I do now?

windows-10-security
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@YogeshChawla-2282
Hi,

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KapilArya avatar image
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KapilArya answered YogeshChawla-2282 commented

Hello,

Try to locate the BitLocker recovery key online here (after signing into your account):

https://onedrive.live.com/recoverykey

See if this helps!

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It is showing the same "You don't have any BitLocker recovery keys uploaded to your Microsoft account"

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JennyFeng-MSFT avatar image
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JennyFeng-MSFT answered

@YogeshChawla-2282
Hi,

The following information may help you locate your recovery key:
https://support.microsoft.com/en-us/windows/finding-your-bitlocker-recovery-key-in-windows-10-6b71ad27-0b89-ea08-f143-056f5ab347d6
If the recovery key is lost, the drive cannot be unlocked by other means.
Hope above information can help you.

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SrikanthM-4401 avatar image
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SrikanthM-4401 answered SrikanthM-4401 published

Here is the latest link to get keys: https://myaccount.microsoft.com/device-list
Login with O365 Account

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