Fail to install Visual Studio -- Installer wont open

2023-09-12T22:04:24.07+00:00

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I tried following up steps provided in the similar question: https://learn.microsoft.com/en-us/answers/questions/1186580/visual-studio-installer-wont-open but no luck

Visual Studio
Visual Studio
A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.
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Visual Studio Setup
Visual Studio Setup
Visual Studio: A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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  1. Tianyu Sun-MSFT 20,696 Reputation points Microsoft Vendor
    2023-09-13T07:11:15.17+00:00

    Hi @Patel, Komal (Information Services),

    Welcome to Microsoft Q&A forum.

    Please try this: Reboot your machine, download a new VS bootstrapper file from here: Downloads, put it into a new clean folder, run it as administrator.


    Update1:

    If using newly downloaded bootstrapper file doesn't work, then please try following methods:

    1. Directly download the bootstrapper file from here: bootstrapper and retry installing(put the bootstrapper file to another drive's clean folder and click to install).
    2. To narrow down the issue, try to download and install the bootstrapper for VS 2019 and check if the VS Installer can be successfully installed.
    3. Please try to download and run this collect.exe tool, after it finishes running, go to %temp% folder and look for a file/folder called vslogs.zip. Extract this file/folder, and open the sub-folder called Temp. You should see a/some file(s) start(s) with dd_bootstrapper_XXXXXXXXX, dd_installer_XXXXXXXX, or dd_setup_XXXXXXXX. please check them and let us know if there's any recorded detailed error message.

    Sincerely,

    Tianyu


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