I can sign into OneDrive. But when I go to https://tinyurl.com/2pnnf2s4 and click on "OneDrive on your PC", I can't sign in.

Michael Friedman 20 Reputation points
2023-09-12T23:12:53.21+00:00

Request Id: 85745ee9-2255-45bd-b880-bbf8e739d200 Correlation Id: 22fedae5-c664-42ab-bd2f-c7a8ce7010de Timestamp: 2023-09-11T11:34:08Z Message: AADSTS50020: User account '*** Email address is removed for privacy ***' from identity provider 'live.com' does not exist in tenant 'Microsoft' and cannot access the application 'a5c9fe77-40a3-4f63-a876-9f05de1bd4da'(Torus-C3-Prod) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

Any help would be greatly appreciated. Thanks in advance!

Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
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  1. AllenXu-MSFT 24,991 Reputation points Moderator
    2023-09-13T06:58:22.0633333+00:00

    Hi @Michael Friedman,

    This article seems to be expired. I tested using several of my own Microsoft accounts and tried to access this link, but all failed. You can turn to the bottom of the page, select "No" as the answer of "Was this information helpful?" and submit feedback to Microsoft about this useless link.

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