Approvals App in Microsoft Teams 'Something Went Wrong'

Diane Yap 50 Reputation points

Why my approvals app having this issue?
Previously was running smoothly and started yesterday until today unable to run.

I did clear the cache and restart the Microsoft Teams, but still cannot be used.

Please advise.

For approval without attachement was ok but once your attached the PDF it become 'something went wrong'

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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Accepted answer
  1. LiweiTian-MSFT 5,260 Reputation points Microsoft Vendor

    Hi @Diane Yap

    We have found that most users are currently encountering this problem. This may be a temporary bug from Microsoft. We will always pay attention to Microsoft's updates and will notify you as soon as the problem is fixed.

    Thank you for your patience and understanding.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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3 additional answers

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  1. Diane Yap 50 Reputation points

    Hi @LiweiTian-MSFT , thank you for your reply. Once the bug is fixed, kindly notify me.
    Currently, the approvals app is unable to be used, we have to use it manually for our approvals operation until is fixed.

  2. Adrian Murariu 0 Reputation points

    I have the same issue, when will be resolved?

    Approval is about salary for employees and without these functions they will not receive the salary in time.

    Something went wrong!


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  3. Diane Yap 50 Reputation points

    Hi @LiweiTian-MSFT ,

    I followed the steps to do the workaround but still facing the same issues.

    Feel so sad still unable to solve.