New Windows 11 Pro Install BSOD bugcheck was: 0x0000009f wasn't fixed...

Macavei 20 Reputation points
2023-09-13T22:04:08.8266667+00:00

A few weeks ago, I upgraded my hardware and upgraded from WIN-10 home to WIN-11 home, since then I have been having my pc BSOD due to bugcheck 0x0000009f. I reset Win-11 home 2 times, cleaned both SSD and reinstalled using bootable media the third time. The 4th time I went ahead and bought a brand-new WIN-11 Pro usb and used bios to clean wipe the SSDs then installed WIN-11 Pro. Before it would bugcheck x09f in intervals of every 2-4 hours, now (w/ WIN-11 pro) it happens much rarer, but still interrupts my work every 8-12 hours or so. I even used DDU in safemode w/ networking (networking wasn't working) and uninstalled any audio and video drivers and installed all my drivers from the websites of the manufacturer for MoBo and GPU. Some say it could be that the gpu is using 2 separate pci-e 8pin connectors where previously (on WIN-10 home machine) it was only 1 pci-e 8pin+8pin cable (w/ daisy chain). I don't know what to do, even when using WinDbg Preview it's hard to know what to do or look for and I cant spend time on that in this season... I will list hardware below.

Memory: G.SKILL Trident Z5 Neo (AMD Expo) DDR5 32GB 6000MT/s CL30 1.35V (F5-6000J3038F16GX2-TZ5N) [new]

MoBo: MSI PRO X670-P Wi-Fi [new]

GPU: EVGA Nvidia RTX 3080 12Gb [from previous system]

PSU: Corsair (RM1000i) [from previous system]

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,081 questions
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Accepted answer
  1. Docs 15,141 Reputation points
    2023-09-17T19:40:26.1833333+00:00

    The collected files reported a new Windows 11 Pro installation on 09/15/2023.

    There were 9 mini and memory dumps collected.

    The debugging indicated problems with a Samsung SSD_850_EVO_1TB drive or the connections to this drive.

    This drive appeared in the MSINFO32 file but did not appear in the DXDIAG file.

    Please detach this drive then monitor for computer stability / instability.

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    Description Disk drive

    Manufacturer (Standard disk drives)

    Model Samsung SSD 850 EVO 1TB

    Bytes/Sector 512

    Media Loaded Yes

    Media Type Fixed hard disk

    Partitions 0

    SCSI Bus 0

    SCSI Logical Unit 0

    SCSI Port 0

    SCSI Target ID 0

    Sectors/Track 63

    Size 931.51 GB (1,000,202,273,280 bytes)

    Total Cylinders 121,601

    Total Sectors 1,953,520,065

    Total Tracks 31,008,255

    Tracks/Cylinder 255

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    1 person found this answer helpful.

2 additional answers

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  1. Reza-Ameri 16,826 Reputation points
    2023-09-14T20:30:06.2966667+00:00

    Open start and search for feedback and open the Feedback Hub app and report this issue and you may attach dump file there.

    Make sure download and install the latest update for Windows.

    Try performing Clean Boot and see if the problem persists, have a look at:

    https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd


  2. Docs 15,141 Reputation points
    2023-09-16T03:57:28.5933333+00:00

    If you still need help run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

    https://www.elevenforum.com/t/bsod-posting-instructions.103/

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    --please don't forget to upvote and Accept as answer if the reply is helpful--

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