How to fix Azure pricing data issue

Question

How to fix Azure pricing data issue

Hasrat Ali 20

I am getting zero items from azure pricing API when i calling 10 API at same time with diffrent query parameter. See below for details,

API URL: https://prices.azure.com/api/retail/prices?api-version=2023-01-01-preview

Next API URL:

https://prices.azure.com:443/api/retail/prices?api-version=2023-01-01-preview&$skip=1000

Next API URL:

https://prices.azure.com:443/api/retail/prices?api-version=2023-01-01-preview&$skip=2000

I am getting below response some time from above API for any random API,

Response,

{"BillingCurrency":"USD","CustomerEntityId":"Default","CustomerEntityType":"Retail","Items":[],"NextPageLink":null,"Count":0}

So can you please check at your end and prrovide me the solution. Also if possible then is there any diffrents in middle and last API call (Some header parameter that refere that its last API for get retail data. So we can diffrentiat both API and implement retry function for middle API only not for last API).

Please let me know if you have any solution.

Thanks

Hasrat Malik

SwathiDhanwada-MSFT 18,916 Reputation points Moderator

2023-09-14T07:08:04.8633333+00:00

Hasrat Ali Welcome to Microsoft Q & A Community Forum. There was some changes introduced to the Azure Retail API recently to increase the number of items returned per page. We observed some throttling causing this issue - occasionally API returns empty items when the throttling happening. We have taken the counter steps to overcome the throttling and it should not be an issue anymore.
SwathiDhanwada-MSFT 18,916 Reputation points Moderator

2023-09-15T07:43:41.45+00:00

Hasrat Ali Can you please check if you are still facing the issue? Kindly revert if you need further assistance on this.
Hasrat Ali 20 Reputation points

2023-09-20T19:34:35.1766667+00:00

I am still facing the same issue.
Dillon Silzer 57,731 Reputation points Moderator

2023-09-20T19:49:10.9+00:00
Hi Hasrat,

Are you sure you are still receiving this error? Where are you calling the API from?

Try HTTP GET:

https://prices.azure.com/api/retail/prices?api-version=2023-01-01-preview

If this is helpful please accept answer.
SwathiDhanwada-MSFT 18,916 Reputation points Moderator

2023-09-21T06:06:15.36+00:00

Hasrat Ali Product team is working on this issue. I will post the update once its fixed. Thanks
Hasrat Ali 20 Reputation points

2023-09-29T18:49:12.55+00:00

Can i know the status of this issue?

Its already 9 days completed and still i am not seeing any response or status so.
SwathiDhanwada-MSFT 18,916 Reputation points Moderator

2023-09-29T19:42:13.65+00:00

This issue has been fixed. I have posted the information within answer section. Can you please check if you are still facing the issue and let me know?
SwathiDhanwada-MSFT 18,916 Reputation points Moderator

2023-10-03T04:28:41.1366667+00:00

Just checking in to see if the below answer helped. If this answers your query, do click "Accept as Answer" and click "Yes" for the same, which might be beneficial to other community members reading this thread. And, if you have any further query do let us know.

1 answer

Your answer

SwathiDhanwada-MSFT 18,916 Reputation points Moderator

2023-09-14T07:08:04.8633333+00:00

Hasrat Ali Welcome to Microsoft Q & A Community Forum. There was some changes introduced to the Azure Retail API recently to increase the number of items returned per page. We observed some throttling causing this issue - occasionally API returns empty items when the throttling happening. We have taken the counter steps to overcome the throttling and it should not be an issue anymore.
SwathiDhanwada-MSFT 18,916 Reputation points Moderator

2023-09-15T07:43:41.45+00:00

Hasrat Ali Can you please check if you are still facing the issue? Kindly revert if you need further assistance on this.
Hasrat Ali 20 Reputation points

2023-09-20T19:34:35.1766667+00:00

I am still facing the same issue.
Dillon Silzer 57,731 Reputation points Moderator

2023-09-20T19:49:10.9+00:00

Hi Hasrat,

Are you sure you are still receiving this error? Where are you calling the API from?

Try HTTP GET:

https://prices.azure.com/api/retail/prices?api-version=2023-01-01-preview

If this is helpful please accept answer.
SwathiDhanwada-MSFT 18,916 Reputation points Moderator

2023-09-21T06:06:15.36+00:00

Hasrat Ali Product team is working on this issue. I will post the update once its fixed. Thanks
Hasrat Ali 20 Reputation points

2023-09-29T18:49:12.55+00:00

Can i know the status of this issue?

Its already 9 days completed and still i am not seeing any response or status so.
SwathiDhanwada-MSFT 18,916 Reputation points Moderator

2023-09-29T19:42:13.65+00:00

This issue has been fixed. I have posted the information within answer section. Can you please check if you are still facing the issue and let me know?
SwathiDhanwada-MSFT 18,916 Reputation points Moderator

2023-10-03T04:28:41.1366667+00:00

Just checking in to see if the below answer helped. If this answers your query, do click "Accept as Answer" and click "Yes" for the same, which might be beneficial to other community members reading this thread. And, if you have any further query do let us know.

Answer 1

SwathiDhanwada-MSFT 18,916 Moderator

Hasrat Ali There was some changes introduced to the Azure Retail API recently to increase the number of items returned per page. We observed some throttling causing this issue - occasionally API returns empty items when the throttling happening. We have taken the counter steps to overcome the throttling and it should not be an issue anymore.

If in case the throttling happens in future, you will be notified 429 status with a re-try time instead of giving empty response.

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How to fix Azure pricing data issue

1 answer

Your answer