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Having Problems Logging in to microsoft account . Unknown password and NO Working Authenticator App

Steve B 0 Reputation points
2023-09-17T08:44:46.0333333+00:00

Hi Team,

I've was having an email account takeover issue the past month and a couple of my gmail accounts were compromised - I had to change phones during this time as well and when I download the new authenticator app the only login information that it shows is my attached Student / University 365 account although my personal account is a Private, Personal 365 Premium Subscription - Please help me log in. I do not know the password and recovery efforts have not worked resulting in being "locked out" for too many attempts, only to have the same things happen the following day.

Microsoft Security | Microsoft Authenticator
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