How to Fix Window Update Installion Error

Question

I have never gotten a window error like this before.last Wednesday,window was downloading KB5030211 update but I got this message "there were some problems installing updates 0x800f0984".since that day,window is installing that update and failing everytime..but other updates can be installed without problem.pls help me how to fix this problem!

Answer 1

Start by running the Windows Update troubleshooter, have a look at:

https://support.microsoft.com/en-us/windows/windows-update-troubleshooter-19bc41ca-ad72-ae67-af3c-89ce169755dd

If that did not solve the problem , then have a look at:

https://support.microsoft.com/en-us/windows/troubleshoot-problems-updating-windows-188c2b0f-10a7-d72f-65b8-32d177eb136c

Answer 2

Hi.

Error 0x800f0984 indicates that matching component directory exist but binary missing.

To resolve this issue, you can try the following steps:

1. Use DISM.
2. Use the System Update Readiness tool.
3. You can download the KB5030211 update from the Microsoft Update Catalog website manually.
4. Reset Windows Update components. Please refer to this link: https://learn.microsoft.com/en-us/troubleshoot/windows-client/deployment/additional-resources-for-windows-update

Reference: https://learn.microsoft.com/en-us/troubleshoot/windows-server/deployment/fix-windows-update-errors

Best Regards， Hania Lian

Answer 3

Hi Leo,

Please refer an article mentioned below and follow a troubleshooting accordingly.

TROUBLESHOOT CRITICAL WINDOWS UPDATE ERRORS IN WINDOWS 10 & WINDOWS 11 - Microsoft Community

If the above-mentioned article resolves your issues with Windows Update, please do not forget to upvote.

Sincerely,

CK