Start by running the Windows Update troubleshooter, have a look at:
If that did not solve the problem , then have a look at:
How to Fix Window Update Installion Error
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 97%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Leo Shinigami
20
Reputation points
I have never gotten a window error like this before.last Wednesday,window was downloading KB5030211 update but I got this message "there were some problems installing updates 0x800f0984".since that day,window is installing that update and failing everytime..but other updates can be installed without problem.pls help me how to fix this problem!
Windows for business | Windows Client for IT Pros | User experience | Other
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Leo Shinigami 20 Reputation points
2023-10-01T17:39:24.7666667+00:00 sorry for late reply..SFC/scannow said it didnt find any integrity violations but dism said source files could not be found.so i started resetting the window update components and it said "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat" couldnt be found.now window is downloading new feature update..everything seems to work until window restarted to install its new update..but it stopped in 35% on working update(installion failed)
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3 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 81%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Reza-Ameri 45,666 Reputation points Volunteer Moderator2023-09-18T20:14:07.4766667+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous2023-09-28T05:41:17.5933333+00:00 Hi.
Error 0x800f0984 indicates that matching component directory exist but binary missing.
To resolve this issue, you can try the following steps:
- Use DISM.
- Use the System Update Readiness tool.
- You can download the KB5030211 update from the Microsoft Update Catalog website manually.
- Reset Windows Update components. Please refer to this link: https://learn.microsoft.com/en-us/troubleshoot/windows-client/deployment/additional-resources-for-windows-update
Reference: https://learn.microsoft.com/en-us/troubleshoot/windows-server/deployment/fix-windows-update-errors
Best Regards， Hania Lian
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 90%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
ck459 661 Reputation points2023-09-28T18:19:08.0366667+00:00 Hi Leo,
Please refer an article mentioned below and follow a troubleshooting accordingly.
TROUBLESHOOT CRITICAL WINDOWS UPDATE ERRORS IN WINDOWS 10 & WINDOWS 11 - Microsoft Community
If the above-mentioned article resolves your issues with Windows Update, please do not forget to upvote.
Sincerely,
CK