Some favourite email addresses not showing volume of unread emails

Anonymous
2023-09-19T14:48:32.8833333+00:00

Hi

I have a number of Favourite inboxes listed top left of my viewing pane.

However three of the eight do not show the number of unread emails in the inbox - even when new emails arrive they remain blank.

If I scroll down to the inbox of that email in the pane below. the unread emails number is there against the inbox.

What do I need to do to show these in the volume in the Favourites list?

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Outlook | Windows | Classic Outlook for Windows | For business
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