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AutoPilot Issue on device Setup "IME"

Lazher YAAKOUBI 191 Reputation points
2023-09-19T17:33:22.5166667+00:00

Hello,

Recently I had a problem with AutoPilot, the device can download the profile and when configuring the device (Apps), the deployment failed. I found that the IME was installed correctly, but on intunemanagementextension.log, many connection errors to the service location.

I used Fiddler to capture traffic during AutoPilot deployment and found that the device was trying to use the https://r.manage.microsoft.com/EnrollmentServer/CertificateFallback.aspx 

<head><title>Document Moved</title></head>
<body><h1>Object Moved</h1>This document may be found <a HREF="https://r.manage.microsoft.com/EnrollmentServer/CertificateFallback.aspx">here</a></body>

in my environment, I have : Enable auto-discovery of Intune enrollment server | Microsoft Learn configured with enrollment.manage.microsoft.com

https://github.com/MicrosoftDocs/IntuneDocs/issues/2581

Microsoft Security | Windows Autopilot
Microsoft Security | Intune | Enrollment
Microsoft Security | Intune | Other
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  1. Lu Dai-MSFT 28,501 Reputation points
    2023-09-20T02:50:56.1933333+00:00

    @Anonymous Thanks for posting in our Q&A.

    For this issue, did you not enroll windows devices using MDM automatic enrollment? Here is the article about setting up automatic enrollment:

    https://learn.microsoft.com/en-us/mem/intune/enrollment/windows-enroll

    If we enroll Windows 10/11 devices using MDM automatic enrollment, we don’t have to worry about configuring CNAME records for the MDM server.

    I think setting up automatic enrollment is more convenient. If possible, please try it.

    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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