What is SSLsecure42 handshake error while connecting to AVD workspace- and is it because we restrict NTLM?

Doug Ross 0 Reputation points
2023-09-19T18:00:48.32+00:00

What is SSLsecure42 handshake error while connecting to AVD workspace- and is it because we restrict NTLM?

We just yesterday restricted NTLM and have not any server exceptions for the AVD workspace. Didn't think we would need any.

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
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  1. Prrudram-MSFT 24,541 Reputation points
    2023-09-29T08:48:48.4766667+00:00

    Hi @Doug Ross

    The SSL handshake error you are seeing while connecting to the AVD workspace could be due to the restriction of NTLM. When you restrict NTLM, it can cause issues with SSL/TLS connections. This is because NTLM is used for authentication during the SSL/TLS handshake process. If NTLM is restricted, the SSL/TLS handshake process may fail, resulting in the error you are seeing.

    To resolve this issue, you may need to add server exceptions for the AVD workspace. This will allow the SSL/TLS handshake process to be completed successfully. You can also try enabling other authentication methods such as Kerberos or Negotiate to see if that resolves the issue. If you continue to experience issues, you may want to contact Microsoft Support for further assistance.

    If this does answer your question, please accept it as the answer as a token of appreciation.

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