Unable to enable "Add an Enterprise Keywords column to a list

Question

Hello, I am trying to create a list and include enterprise keywords for the documents in the list. Following the steps in this tutorial: https://support.microsoft.com/en-gb/office/add-an-enterprise-keywords-column-to-a-list-or-library-314ce556-e4bf-4ef7-9939-6a1bedfc434a

Once I check the box that says "Add an Enterprise Keywords Column" I get the following error message:

Sorry, something went wrong

Invalid field type: TaxonomyFieldTypeMulti.

TECHNICAL DETAILS

Correlation ID: f662dca0-e083-4000-230f-ac9c270532c4

Answer 1

What is the version of your SharePoint?

Whether you want to enable Enterprise Metadata and Keywords feature in a Microsoft list, SharePoint Online list or SharePoint on-premises list?

For Microsoft list, actually, we cannot enable Enterprise Metadata and Keywords feature in a Microsoft list. Due to Enterprise Metadata and Keywords feature needs to work with term sets. Term sets are controlled by managed metadate service, and managed metadate service only works in the SharePoint. So, I suggest you create a list in the SharePoint Online then enable Enterprise Metadata and Keywords feature.

For SharePoint Online list and SharePoint on-premises list, I suggest you check whether managed metadate service is running well and check whether you are Term Store admin.

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