How to re add an account into authenticator app in work or school section

SIRISHA B.R 0 Reputation points
2023-09-23T09:38:57.1966667+00:00

through office accountt I have accessed in work section through personal mail again my company have said me to login with different QR code in work section with office mail but when I'm trying access with QR scanner I'm getting a message like"You've already used this QR code to add an account.generate a new QR code and try again". how to solve this

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Anonymous
    2023-09-23T12:33:49.97+00:00

    Sounds like you'll need the work admins to reset the account so a new QR code can be generated with which you can relink the authentication device to your account.

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