401 - Uh-oh, you do not have access

Question

I have to work in dashboards I always use but I received this message because of I can´t access:

Your account is not authorized to view this page. Make sure the URL is correct and your account has access. View a list of your organizations here. You may request access by contacting the admin.

2082b256-315d-446f-b98b-b1e87a519412

Why can not access? It´sa problem for amount of licenses or administrator blocked my access?

Answer 1

Hi @Anonymous , The error message you received indicates that your account is not authorized to view the page you're trying to access. There could be several reasons for this issue, such as an administrator blocking your access or a problem with your account permissions. You may request access by contacting the admin. It's also possible that you might be blocked due to a high-risk status. In this case, you or your administrator can take steps to remediate the risk, such as resetting your password or dismissing the risk.

Please let me know if you have any questions and I can help you further.

If this answer helps you please mark "Accept Answer" so other users can reference it.

Thank you,

James