Frequent BSOD:KERNEL_DATA_INPAGE_ERROR

Question

(From Chinese Machine Translation)

Appears without warning, high chance, Seewo table-PC, Windows 7 Professional, educational environment, unrelated machine restore card, dmp file onedrive file link below:

https://1drv.ms/u/s!Ahoo3Q1eXs_-gSCB2nWKeu03t24v

https://1drv.ms/u/s!AqNWEHpwzvfWhIwLVNB9DGvvZE0iPA

Previously I had uploaded this issue to Microsoft Community (https://answers.microsoft.com/zh-hans/windows/forum/all/%E7%BB%8F%E5%B8%B8%E6%80%A7%E8%93%9D%E5%B1%8F/6aca86cf-638b-42ec-9440-4deac3fde856) but the staff there said that this dmp file is corrupt, I think it could be caused by incomplete data collection, it has been stuck in the place where the data was collected for a couple of hours, I'll try to upload it again if I have any other dmp files subsequently. I've tried the Microsoft learn methods of scanning for viruses and defragmenting the disk, but they didn't work. After another BSOD, it's been stuck at the "creating disk file" step for half an hour, rebooted and ran chkdsk, but it doesn't seem to have detected the problem and no dmp file was generated. I ran chkdsk after reboot, but it doesn't seem to detect the problem and no dmp file is created.

Answer 1

Hello

The KERNEL_DATA_INPAGE_ERROR bug check has a value of 0x0000007A. This bug check indicates that the requested page of kernel data from the paging file couldn't be read into memory.

For the dump files, it is better to open start and search for feedback and open the Feedback Hub app and file a bug report and attach dump files there:

https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332

Or contact Microsoft online support engineers for help:

https://support.microsoft.com/en-gb/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2