not able to turn on the VM from Azure since last 3 months

Question

Getting this kind of error only while enabling the Azure VM, You don't have any outstanding charges for VISA ****. If you recently made a payment, it may take up to 24 hours to be properly reflected.

Account type:- Pay-as-you-go

Answer 1

Hi Arvind,

Please raise a support case wit the Billing team and clarify that you have made a payment but still the services are not available - https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#go-to-help--support-from-the-global-header

Hope this helps.

JS

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