Share via

Exchange Online Protection

mara2021 1,081 Reputation points
2023-09-27T18:20:44.3266667+00:00

We use Zix AppRiver for email security/filtering with Exchange Online. AppRiver scans and let the emails through. Quite a bit of these emails ends up in the Microsoft 365 Defender quarantine. The reason is "High Confidence Phish" and "Malware". Now I am being asked if there is any way to disable the quarantine. They want Zix to take care of the emails. Don't think I can, and I do not want to if I could. Quite a bit of these emails are legitimate.

Any suggestions on how to fix this issue? Thanks for your help.

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,636 questions
Microsoft Exchange Hybrid Management
Microsoft Exchange Hybrid Management
Microsoft Exchange: Microsoft messaging and collaboration software.Hybrid Management: Organizing, handling, directing or controlling hybrid deployments.
2,107 questions

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Andy David - MVP 148.1K Reputation points MVP
    2023-09-27T19:42:42.7+00:00
    0 comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.