Hello. I have been using USB gamepad to play games on Azure Windows VM for many months now. And I've started to use Linux VM for cloud gaming this past month, but no matter what I do, Ubuntu will not recognize the gamepad. This is what I have tried so far. Gamepad is confirmed to work with the streaming software. Client side is Windows 10 Server side is Ubuntu (I tried both 22.04, 23.04, Fedora 38 all same result) I have assigned my user in these groups: input I have also created a group named 'USB' and gave permissions to it following this documentation: https://manpages.ubuntu.com/manpages/jammy/man3/Device::USB::FAQ.3pm.html#:~:text=If%20you%20want%20to%20allow,the%20mode%20and%20group%20specified. I have read other posts regarding USB re-direction, but I cannot find the configuration on the AZ Portal The server is installed with GRID driver, confirmed 3D acceleration working, that games are working (Steam games) the only issue is the USB gamepad. Kindly advice. Thank you.

Ubuntu VM doesn't see USB gamepad

Ponlayook Meemeskul 0

Hello.
I have been using USB gamepad to play games on Azure Windows VM for many months now.
And I've started to use Linux VM for cloud gaming this past month, but no matter what I do, Ubuntu will not recognize the gamepad.
This is what I have tried so far.

Gamepad is confirmed to work with the streaming software.
Client side is Windows 10
Server side is Ubuntu (I tried both 22.04, 23.04, Fedora 38 all same result)
I have assigned my user in these groups: input
I have also created a group named 'USB' and gave permissions to it following this documentation:
https://manpages.ubuntu.com/manpages/jammy/man3/Device::USB::FAQ.3pm.html#:~:text=If%20you%20want%20to%20allow,the%20mode%20and%20group%20specified.
I have read other posts regarding USB re-direction, but I cannot find the configuration on the AZ Portal
The server is installed with GRID driver, confirmed 3D acceleration working, that games are working (Steam games) the only issue is the USB gamepad.

Kindly advice. Thank you.

vipullag-MSFT 26,311 Reputation points

2023-10-03T05:20:46.0466667+00:00

Hello Ponlayook Meemeskul

Firstly, apologies for the delay in responding here and any inconvenience this issue may have caused.

This issue needs deeper investigation. Support team will be able to check and help on this. I would recommend you to open a azure support case.

If you don't have a support plan enabled on your subscription, I request you to send an email to AzCommunity@Microsoft.com with Subject as "Attn:Vikas" referencing this thread along with your subscription ID. I can then enable your subscription with a one-time free technical support.

Once the issue is resolved, request you to post the resolution here for the benefit of community.

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Ubuntu VM doesn't see USB gamepad

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