I am unable to access a client's Azure resources

Question

We have a client for whom we will be building several Azure resources (Storage, Cosmos DB, App Service etc). The client has added me as an External User to Entra, added me in a role assignment as an Owner to their subscription. He has also added me as an owner to a Storage Resource Group. I have confirmed the above with the client on a web meeting. This has been done over six hours ago.

Should I see this Resource Group in my own Azure Portal? I need a way to access the resources and begin development.

The Q & A Assist answer says yes I should see the resource in my portal.

Please advise.

Answer 1

Hi Matt,

When you are given access to another tenant's resources you must use the switch directory feature:

When activating your subscription, your identity is created based on the email you use. That identity is either associated with your organization’s Active Directory tenant or a new directory tenant is created for that identity. You can see the identity you’re using in the upper right-hand side of your Azure portal.

From here, you can either switch identities or switch directories. You may need to change your identity to access certain directories.

If the identity you’re logged in as is associated with multiple directories, switch by selecting “Switch directory.” You'll see the directories your current identity is associated with.

Cited from https://learn.microsoft.com/en-us/azure/devtest/offer/how-to-change-directory-tenants-visual-studio-azure

---

If this is helpful please accept answer.

Answer 2

Based on the information provided in the context, if the client has added you as an Owner to their subscription and to a Storage Resource Group, you should be able to see the Resource Group in your own Azure Portal. You can access the resources and begin development from there.

Answer: Yes, you should see the Resource Group in your own Azure Portal if the client has added you as an Owner to their subscription and to a Storage Resource Group.

---

References:

• Azure resource management fundamentals
• Tutorial: Grant a user access to Azure resources using the Azure portal
• Best practices for all isolation architectures - Resource assignment
• Use the Azure Storage resource provider to access management resources - Assign management permissions with Azure role-based access control (Azure RBAC)