Issue with Microsoft Learn Cloud Skills Challenge Coupon

Question

Dear Microsoft Support Team,
I am writing to seek assistance with an issue I have encountered while attempting to use a coupon I received upon completing the Microsoft Learn Cloud Skills Challenge.
I successfully applied the coupon during the initial steps of the purchase process, but unfortunately, when I reached the final payment step, the system displayed a charge of 5,800 instead of the expected 100% discount. I have made several attempts to resolve this issue independently, but it persists. I am reaching out to request your help in rectifying this matter. The coupon I received clearly states a 100% discount, and I believe this discrepancy is unintentional. To provide you with more information
I kindly request that you investigate this issue and assist me in applying the correct discount to my purchase. I have invested significant time and effort in completing the Microsoft Learn Cloud Skills Challenge, and I would greatly appreciate your prompt resolution of this matter. Please let me know the steps I should take or any additional information you require to assist me further. I am eager to continue my learning journey and utilize the coupon as intended. Thank you for your attention to this matter. I look forward to your prompt response and resolution of this issue.

Answer 1

Hi Sumit,

Please ask your question in the Microsoft Certification forum using link below. There are support moderators over there that will respond to your question in 1 business day and can assist with questions regarding exam discounts:

https://trainingsupport.microsoft.com/en-us/newthread?threadtype=Questions&forum=mcp

Please click Accept Answer if above was helpful.

Thanks.

-TP