Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,366 questions
The free Azure account I subscribed to has experienced an unknown deduction, and the deduction amount is more than I expected. What should I do?
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静雨轩-Stillrain
5
Reputation points
I just subscribed to a free Azure account, but it didn't take long for Microsoft's short-term multiple deductions to freeze my bank card. What should I do?
Azure Cost Management
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JimmySalian-2011 42,451 Reputation points2023-10-04T12:49:05.6833333+00:00 Hi,
In this instance please contact the billing team to sort out the deductions and card details also you can contact via the Portal - https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#go-to-help--support-from-the-global-header
Hope this helps.
JS
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Please Accept the answer if the information helped you. This will help us and others in the community as well.
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Monalla-MSFT 13,066 Reputation points2023-10-05T16:46:22.82+00:00 @静雨轩-Stillrain - Just checking in to see if the below answer helped. If this answers your query, do click "Accept as Answer" and click "Yes" for the same, which might be beneficial to other community members reading this thread. And, if you have any further query do let us know.
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Oliver Reich 5 Reputation points2023-10-05T20:10:21.1333333+00:00 We should file a group action case
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Oliver Reich 5 Reputation points
2023-10-05T20:13:32.6566667+00:00 Complete nonsense, I have written dozens of emails now and I wonder if these people even understand what they are about. All they care about is the money the think they can get out of it. This is one huge embarrassment, Microsoft
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Monalla-MSFT 13,066 Reputation points
2023-10-13T16:09:39.0033333+00:00 Oliver Reich - Thanks for reaching out to us and apologies for the inconvenience caused to you. I have responded to your thread in the other post, please send us an email and we can assist accordingly.
Thank you
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