Hyper-V cannot be installed on Azure D2s_v5

Question

Hyper-V cannot be installed on Azure D2s_v5

Raúl Caro 30

When running on Azure D2s_v5 VM

Install-WindowsFeature -Name Hyper-V  -IncludeManagementTools -Restart

I get error

Install-WindowsFeature : The request to add or remove features on the specified server failed.
Installation of one or more roles, role services, or features failed.
The referenced assembly could not be found. Error: 0x80073701

sfc /scannow

dism /online /cleanup-image /restorehealth

does not fix the problem

Accepted answer

1 additional answer

Your answer

Answer 1

Olga Os - MSFT 5,946 Microsoft Employee

Hello Raúl Caro,

Welcome to the MS Q&A forum.

D2s_v5 should support the nested virtualization.

Besides above what Michael Durkan already suggested, I recommend to review the CBS.log File.

Whenever a Windows system file is updated, installed, or removed, the Component-Based Servicing process creates an entry in the CBS.log file. These entries contain detailed information about the changes made to the system files, and they can be used to troubleshoot problems related to Windows system files.

There could be errors which may help you resolve the issue.

Sincerely,

Olga Os.

Raúl Caro 30

CBS.log file

2023-10-10 10:57:57, Info                  CBS    Exec: 55 deployments need bulk staging
2023-10-10 10:57:57, Error                 CSI    00000008@2023/10/10:13:57:57.181 (F) onecore\base\wcp\componentstore\csd_locking.cpp(95): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
[gle=0x80004005]
2023-10-10 10:57:57, Info                  CBS    Added C:\Windows\Logs\CBS\CBS.log to WER report.
2023-10-10 10:57:57, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20231009222418.log to WER report.
2023-10-10 10:57:57, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20231009213357.cab to WER report.
2023-10-10 10:57:57, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20231009182445.cab to WER report.
2023-10-10 10:57:57, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20231009151928.cab to WER report.
2023-10-10 10:57:57, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20231009133047.cab to WER report.
2023-10-10 10:57:57, Info                  CBS    Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2023-10-10 10:57:57, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2023-10-10 10:57:57, Info                  CBS    Not able to add poqexec.log to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2023-10-10 10:57:57, Info                  CBS    Not able to add SCM.EVM to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2023-10-10 10:58:00, Error                 CSI    00000009 (F) STATUS_SXS_ASSEMBLY_MISSING #41708# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2023-10-10 10:58:00, Error                 CSI    0000000a (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #41550# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = 1ee04a8b34bfd21c78e56145d71ddd34, version 10.0.17763.2145, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}, cb = (null), s = (null), rid = 'Package_5172_for_KB5025229~31bf3856ad364e35~amd64~~10.0.1.13.5025229-9522_neutral', rah = '2', manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2023-10-10 10:58:00, Info                  CBS    Failed to pin deployment while resolving Update: Package_5172_for_KB5025229~31bf3856ad364e35~amd64~~10.0.1.13.5025229-9522_neutral from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2023-10-10 10:58:00, Info                  CBS    Failed to bulk stage deployment manifest and pin deployment for package:Package_83_for_KB5030214~31bf3856ad364e35~amd64~~10.0.1.5 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2023-10-10 10:58:00, Info                  CBS    CommitPackagesState: Started persisting state of packages
2023-10-10 10:58:00, Info                  CBS    CommitPackagesState: Completed persisting state of packages
2023-10-10 10:58:00, Info                  CSI    0000000b@2023/10/10:13:58:00.870 CSI Transaction @0x1f57f074650 destroyed
2023-10-10 10:58:00, Info                  CBS    Perf: Resolve chain complete.
2023-10-10 10:58:00, Info                  CBS    Failed to resolve execution chain. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2023-10-10 10:58:00, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2023-10-10 10:58:00, Info                  CBS    WER: Generating failure report for package: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~10.0.17763.1, status: 0x80073701, failure source: Resolve, start state: Installed, target state: Installed, client id: DISM Package Manager Provider
2023-10-10 10:58:00, Info                  CBS    Not able to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2023-10-10 10:58:00, Info                  CBS    Added C:\Windows\Logs\CBS\CBS.log to WER report.
2023-10-10 10:58:00, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20231009222418.log to WER report.
2023-10-10 10:58:00, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20231009213357.cab to WER report.
2023-10-10 10:58:00, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20231009182445.cab to WER report.
2023-10-10 10:58:00, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20231009151928.cab to WER report.
2023-10-10 10:58:00, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20231009133047.cab to WER report.
2023-10-10 10:58:00, Info                  CBS    Not able to add %windir%\winsxs\poqexec.log to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2023-10-10 10:58:00, Info                  CBS    Not able to add %windir%\winsxs\pending.xml to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2023-10-10 10:58:00, Info                  CBS    Not able to add %windir%\winsxs\pending.xml.bad to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2023-10-10 10:58:02, Info                  CBS    Reboot mark cleared
2023-10-10 10:58:02, Info                  CBS    Winlogon: Simplifying Winlogon CreateSession notifications
2023-10-10 10:58:02, Info                  CBS    Winlogon: Deregistering for CreateSession notifications
2023-10-10 10:58:02, Info                  CBS    FinalCommitPackagesState: Started persisting state of packages
2023-10-10 10:58:02, Info                  CBS    FinalCommitPackagesState: Completed persisting state of packages
2023-10-10 10:58:02, Info                  CBS    Enabling LKG boot option
2023-10-10 10:58:02, Info                  CBS    Exec: Will not run corruption repair because no store corruption found.
2023-10-10 10:58:02, Info                  CBS    Exec: Processing complete.  Session: 31062913_3249656085, Package: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~10.0.17763.1, Identifier: Windows Foundation [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2023-10-10 10:58:11, Error                 CBS    Failed to perform operation.  [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2023-10-10 10:58:11, Info                  CBS    Session: 31062913_3249656085 finalized. Reboot required: no [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2023-10-10 10:58:11, Info                  CBS    Failed to FinalizeEx using worker session [HRESULT = 0x80073701]

Olga Os - MSFT 5,946 Reputation points Microsoft Employee

2023-10-10T17:08:31.1866667+00:00

Raúl Caro,

If my understanding correct, by reviewing above CBS.log file, you have the missing files:(Package_83_for_KB5030214, Package_5172_for_KB5025229, those caught my eyes):

I'd recommend to download those packages from Microsoft Update Catalog and install on the server. Use "search" on the top:

You can use the DISM Operating System Package (.cab or .msu) Servicing Command-Line Options to install above packages. (There is one more article with steps to install missed packages).

I hope this helps!

Kindly mark the answer as Accepted and Upvote in case it helped!

Regards,

Olga Os.
Olga Os - MSFT 5,946 Reputation points Microsoft Employee

2023-10-11T15:18:07.9466667+00:00

Hello Raúl Caro,

I am just wondering if you tried the steps above and was able to resolve the issue.

Sincerely,

Olga Os.
Raúl Caro 30 Reputation points

2023-10-11T15:42:25.2633333+00:00

Problem solved.

Thanks for guiding me to the solution.

Thank you so much
Olga Os - MSFT 5,946 Reputation points Microsoft Employee

2023-10-11T19:41:42.6166667+00:00

You are very welcome, Raúl Caro!

I am glad I was able to help you to resolve this issue :)

Sincerely,

Olga Os.

Answer 2

Michael Durkan 12,221 MVP

Hi

you could try running the Set-VMProcessor command with the -VMName parameter set to the name of the virtual machine:

Set-VMProcessor -VMName <VMName> -ExposeVirtualizationExtensions $true

Error 0x80073701 normally means there are some system files are missing - you may be quicker to stand up a new VM.

Hope this helps,

Thanks

Michael Durkan

If the reply was helpful please upvote and/or accept as answer as this helps others in the community with similar questions. Thanks!

Raúl Caro 30

Set-VMProcessor output

Set-VMProcessor : The Hyper-V Management Tools could not access an expected WMI class on computer 'SRV-AZ-GXBULD01'.
This may indicate that the Hyper-V Platform is not installed on the computer or that the version of the Hyper-V
Platform is incompatible with these management tools.
At line:1 char:1
+ Set-VMProcessor -VMName srv-az-gxbuld01 -ExposeVirtualizationExtensio ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (:) [Set-VMProcessor], VirtualizationException
    + FullyQualifiedErrorId : Unspecified,Microsoft.HyperV.PowerShell.Commands.SetVMProcessor

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Hyper-V cannot be installed on Azure D2s_v5

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