Just-in-time Request access fails

Question

Just-in-time Request access fails

Derek McGhee 0

Just-in-time VM Access

This was working fine until now. Now it says :

An error has occurred. Please try again in a few seconds. If the problem persists, please contact support.

Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,511 Reputation points

2023-10-11T01:55:06.7666667+00:00

Hello @Derek McGhee , please provide more detail about your environment, steps required to reproduce the issue and expected outcome.
Derek McGhee 0 Reputation points

2023-10-11T02:11:05.9166667+00:00

Hi Alfredo

I have 3 VM with MS Server. All I get is that message "An error has occurred ..." and absolutely nothing in the logs.

I am actually at the moment trying to disable JIT so that I can get access to my servers via RDP.

Not much luck there either. Eventually tried downgrading security subscription - but that just prevents access to the JIT access page - and it "seems" that the ports are still blocked.

Sorry - not an expert on Azure - I just use it - which thankfully has been just manageable for a few years until now.

Doesn't sound like I can pin this down anymore - unless someone else has been getting the same "An error has occurred ..." with JIT.

Thanks & regards,

Derek

PS - This is Australia - east coast.

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Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,511 Reputation points

2023-10-11T01:55:06.7666667+00:00

Hello @Derek McGhee , please provide more detail about your environment, steps required to reproduce the issue and expected outcome.
Derek McGhee 0 Reputation points

2023-10-11T02:11:05.9166667+00:00

Hi Alfredo

I have 3 VM with MS Server. All I get is that message "An error has occurred ..." and absolutely nothing in the logs.

I am actually at the moment trying to disable JIT so that I can get access to my servers via RDP.

Not much luck there either. Eventually tried downgrading security subscription - but that just prevents access to the JIT access page - and it "seems" that the ports are still blocked.

Sorry - not an expert on Azure - I just use it - which thankfully has been just manageable for a few years until now.

Doesn't sound like I can pin this down anymore - unless someone else has been getting the same "An error has occurred ..." with JIT.

Thanks & regards,

Derek

PS - This is Australia - east coast.

Answer 1

Hi Alfredo,

Everything has bugs - including Azure - and they always cause problems at the most inopportune moment possible.

Anyway, as it turns out, I really don't need JIT at all. Whatever it was doing to cause this problem in a previously stable environment, I don't know.

So, my time-tested tactic is to walk around walls instead of bashing my head them.

I just fixed the issue directly in network - and I now realize that I don't really need JIT. I will just manage that stuff manually so that I know what is going on, and I can also scale back the service level to exclude JIT - and save quite a bit of money (on my minimal budget).

Don't know where these messages get propagated to - but maybe this will be a useful pointer to someone else.

Regards,

Derek

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Just-in-time Request access fails

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