Purchasing phone number stuck on loading Country or region...

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Purchasing phone number stuck on loading Country or region...

Craig Campbell 0

Stuck on this page when trying to purchase a telephone number for sending SMS messages. I'm on a paid subscription.

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Grmacjon-MSFT 19,001

Hi @Craig Campbell thanks for bringing this to our attention. I tried to repo your issue and I didn't face the same issue you shared.

Numbers can be purchased on eligible Azure subscriptions and in geographies where Communication Services is legally eligible to provide them. The capabilities and numbers that are available to you depend on the country that you're operating within, your use case, and the phone number type that you've selected. These capabilities vary by country due to regulatory requirements.To see all the supported billing locations, visit the subscription eligibility page.

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If you meet the requirements and are still facing this same issue please let me know.

Best,

Grace

Craig Campbell 0 Reputation points

2023-10-14T13:31:48.3366667+00:00

Hi Grace, I am on a paid subscription and in the United States with an ACS resource in United States. If I didn't meet eligibility, I would expect Azure to tell me why I don't qualify for a purchased telephone number versus appearing to be broken. Please advise.
Grmacjon-MSFT 19,001 Reputation points

2023-10-17T02:26:48.5433333+00:00

Thanks for the update @Craig Campbell . I will check internally with the engineering team to see if this is a know bug and will get back to you.

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Purchasing phone number stuck on loading Country or region...

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