Software incorrectly flagged as false positive

Researcher 6 Reputation points
2023-10-19T04:45:09.1366667+00:00

Hi I’m writing this to request assistance with a recent issue we encountered involving Windows Defender. Our software was incorrectly flagged as a false positive. We then quickly uploaded it to false positive submission portal https://www.microsoft.com/security/portal/Submission/Submit.aspx our primary concern is the timing of the incident, our application got blocked during a critical period for our customers.

To avoid any such disruptions in the future, we would like to engage in a proactive manner of white listing our EV signed application binaries beforehand, so that they are marked safe.

So, I request please share the link to White listing portal for the Windows defender, if such a portal is not available can I continue uploading our binaries to the false positive submission portal even if it’s not flagged?

Thank you for your answers in advance

Microsoft Defender for Identity
Microsoft Defender for Identity
A Microsoft service that helps protect enterprise hybrid environments from multiple types of advanced, targeted cyberattacks and insider threats.
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