why the KB5031356 update generates a conflict in Edge with internet explorer mode?

Soporte Prueba 25 Reputation points
2023-10-19T16:29:47.6533333+00:00

Good morning,

I am experiencing difficulties on various computers when trying to install the KB5031356 update. In particular, when using applications in Internet Explorer mode from the Edge browser, I am encountering the issue that I am not allowed to access the modules of those applications. When clicking on the desired items, the corresponding pop-up windows do not open.

As an alternative measure, I have uninstalled the said update, which has made it possible for the Internet Explorer mode to function properly. I would greatly appreciate any assistance you can provide in this regard.

Microsoft Edge
Microsoft Edge
A Microsoft cross-platform web browser that provides privacy, learning, and accessibility tools.
2,163 questions
Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,780 questions
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  1. Wenying Lu-MSFT 1,675 Reputation points Microsoft Vendor
    2023-10-20T03:15:38.9566667+00:00

    Hi @Soporte Prueba ,
    Thanks for posting in our Q&A forum.

    For the issue you have reported, Microsoft is aware of the issue concerning when launching ie-mode(iexplore.exe)after installing patch KB5031356.

    Our team is actively investigating the root cause to provide a resolution as swiftly as possible.

    Please tuned for updates.


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    Regards,

    Wenying Lu