why the KB5031356 update generates a conflict in Edge with internet explorer mode?

Question

why the KB5031356 update generates a conflict in Edge with internet explorer mode?

Soporte Prueba 25

Good morning,

I am experiencing difficulties on various computers when trying to install the KB5031356 update. In particular, when using applications in Internet Explorer mode from the Edge browser, I am encountering the issue that I am not allowed to access the modules of those applications. When clicking on the desired items, the corresponding pop-up windows do not open.

As an alternative measure, I have uninstalled the said update, which has made it possible for the Internet Explorer mode to function properly. I would greatly appreciate any assistance you can provide in this regard.

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Answer 1

Wenying Lu-MSFT 2,080 Microsoft External Staff

Hi @Soporte Prueba ,
Thanks for posting in our Q&A forum.

For the issue you have reported, Microsoft is aware of the issue concerning when launching ie-mode（iexplore.exe）after installing patch KB5031356.

Our team is actively investigating the root cause to provide a resolution as swiftly as possible.

Please tuned for updates.

If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Regards,

Wenying Lu

Soporte Prueba 25 Reputation points

2023-10-20T16:36:31.8+00:00

Hello @Wenying Lu-MSFT

Thank you for answering my question, what I understand is that for now wait for new updates to correct this problem, right?
מירן ימינך 75 Reputation points

2023-10-22T18:38:57.97+00:00

HI @Wenying Lu-MSFT

I have the exact same problem since the update please let us know
Paweł Lis 0 Reputation points

2023-10-22T18:48:18.8133333+00:00

I've got the same problem.

And my workmodule needs IEXPLORER necessarily.
So please give reason how to make further system updates.

Regards
Wenying Lu-MSFT 2,080 Reputation points Microsoft External Staff

2023-10-23T08:41:27.4466667+00:00
Hi @Soporte Prueba ,

Thanks for your reply.

Here are some workarounds before the fix is officially delivered. If necessary, you could try：

Modify the way shortcuts or applications launch the browser by replacing "iexplore.exe" with "msedge.exe".

Uninstall KB5031356.

If you have configured GPO HideFirstRunExperience, remove the HideFirstRunExperience registry entry, launch Edge (2-3 times if needed) to let the first run experience run then test the IE to Edge functionality.

Regards,

Wenying Lu
Nathan Harrell 0 Reputation points

2023-10-25T16:56:23.3933333+00:00

Is there an estimated date for the fix?
Soporte Prueba 25 Reputation points

2023-10-25T17:30:36.94+00:00

Hello @Wenying Lu-MSFT

Thank you for your answer, the temporary solution that has worked for me is to uninstall the KB5031356 update on the computers that is not working, the solution to this problem is delayed?
Wenying Lu-MSFT 2,080 Reputation points Microsoft External Staff

2023-10-26T01:26:32.2266667+00:00

Hi @Soporte Prueba ,

The fix has been included in Stable version 118.0.2088.69, please try upgrading to the Stable version 118.0.2088.69 and check if the issue persists.

Regards,

Wenying Lu

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why the KB5031356 update generates a conflict in Edge with internet explorer mode?

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