Azure Point-to-site with Azure authentication error

Christopher Pearson 0 Reputation points

A few users are getting an error 'the operation was cancelled by the user'. If tried on a different PC it works fine, I'm presuming it's some kind of permissions artifact but not sure how to get rid if it.

Azure VPN Gateway
Azure VPN Gateway
An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.
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  1. KapilAnanth-MSFT 37,406 Reputation points Microsoft Employee

    @Christopher Pearson

    Welcome to the Microsoft Q&A Platform.

    Thank you for reaching out & I hope you are doing well.

    You can try the below steps.


    • Open elevated command prompt on the client
    • Run netsh int ip reset
    • Reboot the client

    In case the issue persists,


    1. Explore Command (Windows Key + E)
    2. Right Click on "This PC", and select "Manage"
    3. Once Computer Management Opens, click "Device Manager"
    4. Under Network Adapters, uninstall all adapters starting with "WAN Miniport" - Right click, Uninstall
    5. Once you've uninstalled all, go to the menu and select "Scan for Hardware Changes" and those adapters will reinstall automatically without restarting.

    If the issue still exists,


    From an administrator command prompt,

    1. sc config wanarp start= auto
    2. sc start wanarp



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