windows server 2016 can't install cumulative updates after migration from windows server 2012

Rabih Yamak 0 Reputation points
2023-10-26T09:13:23.99+00:00

Hello , i have a windows server 2012 which i make in-place upgraded it to windows server 2016 .

since i upgrade it (without format) , i couldn't install any cumulative updates , all other updates i can install without any problem .

but for cumulative updates, i try installing from windows update or standalone update and with different cumulative update not only the current one , and always it reaches 100 % installing then a message appear "we couldn't complete the updates undoing changes don't turn off your computer".

i try sfc/scannow and dism and windows update troubleshooting but always same problem .

if i run "windows update troubleshooting" , it gives "Potential Windows update database error detected" with "not fixed" error .

any advise how can i solve this ? i don't want to full format the server to be able to install cumulative updates

Windows Server 2016
Windows Server 2016
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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  1. Rabih Yamak 0 Reputation points
    2023-10-26T09:17:51.52+00:00

    sfc /scannow did not find any integrity violations.

    dism /online /cleanup-image /restorehealth finish successfully.

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  2. Rabih Yamak 0 Reputation points
    2023-10-26T09:25:12.5+00:00

    i stopped windows update services and delete SoftwareDistribution Folder , but same problem always

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  3. Christian Uden 0 Reputation points
    2023-10-26T10:17:23.69+00:00

    Hi.

    what is seen at the Event Viewer

    Source: WindowsUpdateClient


  4. Dave Patrick 426.1K Reputation points MVP
    2023-10-26T13:26:39.8166667+00:00

    Might try the manual steps here.

    https://learn.microsoft.com/en-us/troubleshoot/windows-client/deployment/additional-resources-for-windows-update#reset-windows-update-components-manually

    --please don't forget to close up the thread here by marking answer if the reply is helpful--


  5. Dave Patrick 426.1K Reputation points MVP
    2023-10-26T20:56:57.89+00:00

    You can also try a repair install by running setup.exe from the root of the install media but I wouldn't hold much hope. Time may be better spent standing up a new one, patch fully, migrate roles over and move on.

    --please don't forget to close up the thread here by marking answer if the reply is helpful--