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How to use outlook email login Dynamics 365 Sales?

Ponn Pan 0 Reputation points
2023-10-26T09:58:29.6933333+00:00

We have 2 different licenses(2 providers) account in email and CRM system, if we want to just use email to login CRM, how should Admin do something?

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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Outlook
Outlook
A family of Microsoft email and calendar products.
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  1. Faery Fu-MSFT 18,856 Reputation points Microsoft Vendor
    2023-10-27T06:15:50.4266667+00:00

    Hi @Ponn Pan ,

    Please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client and know little about development. In order to better solve your issue, it is suggested for you to post a new thread to the dedicated forum via this link.

    According to my search, to log in to Dynamics 365 Sales using outlook email, you need to first install and configure Dynamics 365 App for Outlook. More information you can refer to this document: Set up and configure Dynamics 365 for Outlook from Microsoft 365.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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