Can I set direct routing and assign phone number to user using Power Automate?

Correale, Ernest 0 Reputation points
2023-10-26T17:13:58.7566667+00:00

We want to setup users phone number and dial policies using a Power Automate workflow. Is there a way to reproduce the functionality of commands like Set-CsPhoneNumberAssignment, Grant-CsTenantDialPlan, and Grant-CsOnlineVoiceRoutingPolicy using graph REST calls or some other Power Automate compatible method?

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  1. LiweiTian-MSFT 21,775 Reputation points Microsoft Vendor
    2023-10-27T01:53:36.3833333+00:00

    Hi @Ernest Correale

    Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your question is related to PowerAutomate, which is not in our support scope. To better help you solve the problem, please ask in the PowerAutomate forum.

    The following suggestion is just for your reference:

    According to our research, PowerAutomate currently does not provide an action to set up direct routing and assign phone numbers to users, you can go to the PowerAutomate idea to make your suggestions.

    Many features of current products are designed and upgraded based on customers’ feedback. With requirements like this increase, the problem may well be released in the future.


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