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We want to implement an email retention policy of 2 years but want to provide a folder named "Exempt" for employees to store emails in that is exempt from the retention policy - meaning, if I put an email in that folder, it will remain indefinitely and not be auto-deleted by the Retention Policy. Is this possible? If so, where are instructions to do it via the GUI (I don't know PowerShell)? I see lots and lots of documentation but nothing specific to this scenario.
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@Julie Johnson I wanted to check in and thank you for your time and patience throughout this issue.
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Hello @Julie Johnson
You need to use personal tags (Never Delete) here.
Regards
Shaofan
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Thanks for responding, are personal tags for users to set or the administrator to set folder xyz as retention disabled for ALL users in the environment? MS documentation is not clear to me.
Personal tags are set by individual users to manage their own email retention policies.
Apologies for the misunderstanding, I need to set this up for all users in our environment from the admin side. So they all see an “exempt” folder and whatever emails are stored there are retained indefinitely.
Hello Julie,
Currently, administrators are not supported to set this for all users. all you can do as an administrator is create personal tags, and these users can only manually add that tag to their folders themselves.
Regards