Cannot save my certification profile. I receive an error: 90010703

Question

Hello,

I'm trying to check my eligibility for "Microsoft Ignite Cloud Skills Challenge 2020: Free Certification Exam". When trying to complete my account information and save I get an error: 90010703: We are unable to process your request. It looks like your profile is missing information and/or information is incorrectly entered. Please contact Customer Support and provide this error code number.

Can you help me out?

Answer 1

Hi @JariW ,

There are many that have not received any notification for completing the Ignite Cloud Skills challenge, I suggest you ask for help over here:
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_courses-mcp_mslearn

If you're looking for a way to get your free exam from the Ignite Cloud Skills Challenge, you can follow the steps mentioned here:

Microsoft Ignite Cloud Skills Challenge 2020: Free Certification Exam
https://learn.microsoft.com/en-us/learn/certifications/microsoft-ignite-cloud-skills-challenge-2020-free-certification-exam

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Best regards,
Leon