Unable to open New Azure/Entra support request

Wittassek, Dominik 20 Reputation points

when I try to open a new support request, I receive:

Experiencing authentication issues
The portal is having issues getting an authentication token. The experience rendered may be degraded.

Additional information from the call to get a token:
Extension: Microsoft_Azure_Support
Resource: self
Details: code: 400, statusText: error, message: The resource 'self' is missing in the authorization configuration defined by extension 'Microsoft_Azure_Support' for domain 'portal.azure.com', stack: AjaxError: ajaxExtended call failed
    at n.t (https://entra.microsoft.com/Content/Dynamic/mhNSj4xOqExP.js:57:861)
    at new n (https://entra.microsoft.com/Content/Dynamic/XCVua0uqGj09.js:1:47024)
    at T.reject (https://entra.microsoft.com/Content/Dynamic/XCVua0uqGj09.js:1:144497)
    at Object.<anonymous> (https://entra.microsoft.com/Content/Dynamic/XCVua0uqGj09.js:1:144294)
    at u (https://entra.microsoft.com/Content/Dynamic/mhNSj4xOqExP.js:42:22828)
    at c (https://entra.microsoft.com/Content/Dynamic/mhNSj4xOqExP.js:42:23130)
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  1. James Blair 0 Reputation points

    I have the same issue

    0 comments No comments

  2. AbdulBasith 0 Reputation points

    same issue for me as well

    0 comments No comments