Hi @James Paterson ,
Microsoft Certification / Exams is currently not supported in the Q&A forums.
Maybe one of the links is helpful:
Microsoft Training & Certification is supported on their own forums:
It's possible to ask questions by clicking on "Get Started" -> "Ask a Question"
Microsoft Certification - Profile/MCID Assistance
Pearson VUE Support:
Pearson VUE - Customer Service
(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)
Regards
Andreas Baumgarten