Problem with Windows Updates; Error Code (0x800f0831)

Dane Canonigo 0 Reputation points
2023-10-31T06:10:27.18+00:00

I tried to search for many solutions online but none of it seems to work. The device I'm using by the way is an Acer Laptop
Model Name: TravelMate P249-G2-MG-57J4 (Intel® Core i7-7500U)
Windows Version: Windows 10 Pro

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Screenshot (32)

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. S.Sengupta 18,651 Reputation points MVP
    2023-11-01T00:29:20.46+00:00

    Kindly go through the following Microsoft reference article:

    Error 0x800f0831 when you install an update

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  2. Wesley Li 8,780 Reputation points
    2024-02-05T02:54:03.5633333+00:00

    Hello, The error is 0x800f0831, This issue is more likely to occur when there's no access to Microsoft Update. This issue occurs because the update that can't be installed requires the manifest of a previous update package. Try use below method to help fix: Error 0x800f0831 when installing an update - Configuration Manager | Microsoft Learn

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