I want to deploy a Printer through Intune which is not having a print server. Can it be possible?

Teja T 0 Reputation points
2023-11-02T05:31:45.6866667+00:00

I have Fujifilm Printer in our environment which is not installed on a Print Server. I have tried deploying this printer through Intune but the installation always fails. But it works fine when the drivers are installed individually on WIndows device and then configure the printer.

So the question is whether the installation is failing because the printer is unavailable on a Print Server?

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  1. Crystal-MSFT 51,726 Reputation points Microsoft Vendor
    2023-11-02T06:05:25.95+00:00

    @Teja T, Thanks for posting in Q&A. The installation failure is not related with it unavailable on a Print Server. Based as I know, to deploy the Printer via win 32, you need to ensure the install command we set in win 32 can run silently. You can manually test it on a device.

    Please firstly check the “install behavior” setting and try the following suggestion to troubleshoot:

    A. If you select System, please manually test the installation command on the device using system account to see if it can succeed, here are the detailed steps.

    User's image

    1. Run cmd as administrator.
    2. Download PsExec and cd to PsExec directory.
    3. Enter psexec -i -d -s cmd.exe to run cmd in Ntauthority\system context User's image
    4. Enter whoami to check running context User's image
    5. Enter the app installation command and see if the app can be installed successfully without user interaction.

    B. If you select User, please manually test the installation command on the device using the login in account.

    User's image

    1. Run cmd.
    2. Enter the app installation command and see if the app can be installed successfully without user interaction.

    Please try the above suggestion and if there's any update, feel free to let us know.


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