I am registered with email@example.com in learning profile.
I was unable to find certifications option in my profile and was not able to download any certificates.
Followed instruction from this support page - https://trainingsupport.microsoft.com/en-us/mcp/forum/all/i-cant-see-my-certifications-on-my-profilelearn/941c59fe-6556-42e0-9405-8c95c25d9340
Now i am not able to see any data in new profile with same email address.
All the history is wiped out. Need help!!!