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Hello to whom it may concern,
I hope all is well!
I am currently preparing for the AZ-104 test and getting some hands-on experience with my student account. When trying to follow along with some interactive labs, I could not access Microsoft Entra ID and received the below error:
I have tried logging in through an incognito tab, with no luck :).
Any help is appreciated,
Nabeel
Hi Nabeel,
In this case the account you are using does not have access to resource in the tenant, please check with your tenant administrator for the access and also for the training issues please raise the query on the dedicated forums .
Maybe one of the links is helpful:
Microsoft Training & Certification is supported on their own forums:
Microsoft Certification - Exams: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams
Microsoft Certification - Exam Registration: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam
Microsoft Certification - Vouchers/Discounts: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_offer
Hope this helps.
JS
==
Please Accept the answer if the information helped you. This will help us and others in the community as well.
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Thank you for reaching out to Microsoft Q&A forum.
Just checking in to see if you had got a chance to see the previous response by JimmySalian-2011 in resolving the issue.
Kindly check with your tenant Admin to get you access for Microsoft Entra Id as the admin may have restricted the access for some users.
Users need permission to manage Microsoft Entra Id resources, admin must assign users to a role that provides the permissions they need.
All users are granted a set of default permissions. A user’s access consists of the type of user, their role assignments, and their ownership of individual objects.
If you are still running into issues, please let us know in the comments.
Thank you.
Just checking in to see if you had an opportunity to see the above comment. Please let us know if your issue is resolved or not. If you are still facing the issue, please don't hesitate to reach out to us.
Thank you.
Has your issue been resolved? If you are still experiencing the problem, please inform us. We are happy to help you.
Thank you.
Hi JimmySalian-2011,
Apologies or any confusion! Can you please edit your answer posted on 7th Nov by removing additionally suggested information about forums for training and certification related issues, so that other community members do not get confused when going through this question as a reference.
Thank you.