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johnwilliams-4177 asked petersonal-8794 commented

Switch to different office 365 admin center

My azure AD account has been added as a guest to another tenant. My account has been given global reader access in the Microsoft 365 admin center. I am able to access their azure ad portal by switching directories. However, I am unable to switch from my company's CSP to their Microsoft 365 admin center and I can't access it via any other means. How should I access their Microsoft 365 Admin center with my azure AD account?

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MarileeTurscak-MSFT answered petersonal-8794 commented

Hi johnwilliams-4177,

According to Use the Microsoft 365 admin center to manage your subscription, your Azure Active Directory user ID needs to be added by the admin directly in the Microsoft 365 admin center.

The admin can follow this guide and add your user account under "Active Users."

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Hope this helps! Let me know if you encounter any issues with this.


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I followed the link but there isn't really any substantive information dealing with the issue I am experiencing. I joined the client on screen and I was able to see my account in their Microsoft 365 admin center. It was unlicensed however they did add me to the global reader role. I am not sure how to switch to their tenant using my Azure AD account which is associated with my job's tenant. When I log into our partner portal this client does not appear because we are not their CSP. This link seems to indicate that I should be able to switch to their tenant but I am unable to. https://blog.hametbenoit.info/2020/02/18/office-365-it-is-now-possible-to-switch-to-another-tenant/

I would think this would be an option but I am not seeing it. Please advise.

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Hello johnwilliams-4177,
I am facing the same issue you faced a year ago :) Did you find a solution?
cheers,

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I do have the same issue, how could we solve this?

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johnwilliams-4177 answered

After this is completed how will I access their office 365 tenant?

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